State Farm® Insurance Agent Greg Phillips

"Josh was an absolute blessing, after speaking to a lady there I was thinking about getting insurance with a different agent and Josh ended up answering the phone when I called in to cancel the 6 car policies, homeowners policy and mine and my wife's life policies. Due to his kindness and him actually taking the time to explain why my rates changed instead of just saying to "look at my declaration page" I am not canceling now. I will however ask for this gentleman anytime I call in the future and refer him directly to everyone that uses this office."

"I met. Josh one of the newer agents and he helped me get in and out fast. Great service!!"

"Josh did great!!"

"Josh Estep was very helpful and helped me set up the State Farm drive safe app on my phone and in my car ."

"So I go to this office in person to talk with someone about new policies for auto and more, unfortunately nobody was available to speak with me (despite multiple people being present). Receptionist took my name and number said Greg would call back shortly. Greg never called. A week later, I call the office saying I never heard back, I am again told I need to have someone call me back. I do receive a call back this time, a lady takes my information to provide an auto quote. I receive a ridiculous premium as the quote (3x my current USAA premium) and reply to the email with questions of coverage/deductible to see what’s going on with the premium and hopefully clarify desired coverages and deductibles (especially considering nobody ever asked me that when taking my information). It’s been a few weeks now and I’ve received zero response. It’s rare I feel like a local Durant business gives poor service, but this is one of them. There are at least two other State Farm agents in Durant, do yourself a favor and save your wasted time and effort by choosing one other than Greg Phillips’ office."

"If there was a big negative number for this office, I would have selected it. We have been customers for about 3 months. THese3 people cant get anything right. First they put the info for my wifes license in wrong, causing us to get canceled on 2 out of the 3 vehicles which we were assured that it wouldn't cancel. Was told we had to cancel the 3rd vehicle and start over, which I did. They never canceled the third vehicle, they just charged me the big down payment again on 3 vehicles. 2 days later I get a past due bill for the third vehicle not dropped. Now none of my vehicles show in my app. I believe State Farm to be good, I think this office is worthless joke."

"Great place, great staff!"

"Great people! Plus got to see Jake..."

"Unbelievably responsive. It doesn't matter when or what I ask, they are always ready to help. More people should emulate their business after Greg Phillip's State Farm. Again and again we demand and they deliver. They all are wonderful."

"Very nice people"

"The staff are very helpful."

"Have had insurance with them for years. Very caring staff. They get to know you and care about you. Wouldn't go anywhere else."

"If you are looking for a local office who goes above and beyond, provides great customer service, and hometown friendly, Greg Phillips State Farm is it. Greg and his staff surpassed their duties when I was stranded and in need of help with establishing a Roadside Assistance Claim. The experience you will have is far beyond what a 1-800 number insurance can provide."

"Fantastic people"

"Bo is a brilliant customer service representative. We are so pleased and thrilled we chose State Farm"

"Great people"

"The office an staff are very friendly and caring been with mr Greg Phillips office for 22 yrs"

"Extremely nice folks. Y'all drop in a visit them they can save you some money."

"Greg and Angie are fantastic! They do great work and are fast!"

"Cindi Gail has been wonderful walking me through the nuances of acquiring my commercial business insurance needs. Quick, efficient and priced right!!"

"Great service and courteous folks!"

"Easy to locate, friendly and very helpful staff. I have my car loan with Mr. Phillips office and I appreciate their prompt response to any questions or assistance I need. Highly recommend this office!"

"The people who work there are super friendly! My grandmother wrote a life policy for me with this office, and it has been a great policy for building cash value!"