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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Farmer

May 11, 2024

1  out of  5 rating by Eric Farmer
"So I go to this office in person to talk with someone about new policies for auto and more, unfortunately nobody was available to speak with me (despite multiple people being present). Receptionist took my name and number said Greg would call back shortly. Greg never called. A week later, I call the office saying I never heard back, I am again told I need to have someone call me back. I do receive a call back this time, a lady takes my information to provide an auto quote. I receive a ridiculous premium as the quote (3x my current USAA premium) and reply to the email with questions of coverage/deductible to see what’s going on with the premium and hopefully clarify desired coverages and deductibles (especially considering nobody ever asked me that when taking my information). It’s been a few weeks now and I’ve received zero response. It’s rare I feel like a local Durant business gives poor service, but this is one of them. There are at least two other State Farm agents in Durant, do yourself a favor and save your wasted time and effort by choosing one other than Greg Phillips’ office."
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Joshua Heilbrun

November 18, 2023

1  out of  5 rating by Joshua Heilbrun
"If there was a big negative number for this office, I would have selected it. We have been customers for about 3 months. THese3 people cant get anything right. First they put the info for my wifes license in wrong, causing us to get canceled on 2 out of the 3 vehicles which we were assured that it wouldn't cancel. Was told we had to cancel the 3rd vehicle and start over, which I did. They never canceled the third vehicle, they just charged me the big down payment again on 3 vehicles. 2 days later I get a past due bill for the third vehicle not dropped. Now none of my vehicles show in my app. I believe State Farm to be good, I think this office is worthless joke."
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Brian Charles

October 2, 2023

5  out of  5 rating by Brian Charles
"Great place, great staff!"
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May 6, 2023

5  out of  5 rating by NUMONE TAM
"Great people! Plus got to see Jake..."
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Matthew Caparoon

October 10, 2022

5  out of  5 rating by Matthew Caparoon
"Unbelievably responsive. It doesn't matter when or what I ask, they are always ready to help. More people should emulate their business after Greg Phillip's State Farm. Again and again we demand and they deliver. They all are wonderful."
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Stephanie Harrington

September 7, 2022

5  out of  5 rating by Stephanie Harrington
"Very nice people"
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Antonia Burpo

August 7, 2022

5  out of  5 rating by Antonia Burpo
"The staff are very helpful."
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Joy Harter

January 3, 2022

5  out of  5 rating by Joy Harter
"Have had insurance with them for years. Very caring staff. They get to know you and care about you. Wouldn't go anywhere else."
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Regina Teel

December 6, 2021

5  out of  5 rating by Regina Teel
"If you are looking for a local office who goes above and beyond, provides great customer service, and hometown friendly, Greg Phillips State Farm is it. Greg and his staff surpassed their duties when I was stranded and in need of help with establishing a Roadside Assistance Claim. The experience you will have is far beyond what a 1-800 number insurance can provide."
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Kathy Blankinship

November 4, 2021

5  out of  5 rating by Kathy Blankinship
"Fantastic people"
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Carrie I Duff

February 24, 2021

5  out of  5 rating by Carrie I Duff
"Bo is a brilliant customer service representative. We are so pleased and thrilled we chose State Farm"
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jason abramson

December 5, 2020

5  out of  5 rating by jason abramson
"Great people"
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Julie Sims

November 9, 2020

5  out of  5 rating by Julie Sims
"The office an staff are very friendly and caring been with mr Greg Phillips office for 22 yrs"
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Mark Smith

January 10, 2020

5  out of  5 rating by Mark Smith
"Extremely nice folks. Y'all drop in a visit them they can save you some money."
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Jordyn Frazier

January 10, 2020

5  out of  5 rating by Jordyn Frazier
"Greg and Angie are fantastic! They do great work and are fast!"
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Jeannie Kline

November 17, 2019

5  out of  5 rating by Jeannie Kline
"Cindi Gail has been wonderful walking me through the nuances of acquiring my commercial business insurance needs. Quick, efficient and priced right!!"
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Henry Byrd

July 23, 2018

5  out of  5 rating by Henry Byrd
"Great service and courteous folks!"
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Geraldine Baez

February 15, 2018

5  out of  5 rating by Geraldine Baez
"Easy to locate, friendly and very helpful staff. I have my car loan with Mr. Phillips office and I appreciate their prompt response to any questions or assistance I need. Highly recommend this office!"
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Cave Claw

February 6, 2018

5  out of  5 rating by Cave Claw
"The people who work there are super friendly! My grandmother wrote a life policy for me with this office, and it has been a great policy for building cash value!"